Shipping & Returns
Shipping
At Koko & Karma, we prioritize getting your orders to you as quickly and efficiently as possible. That’s why all our orders are fulfilled by Amazon, ensuring you benefit from the fastest and most reliable shipping service available.
Here’s what you can expect:
- Packed within 24 hours when the items are in stock.
- Standard shipping timeframes vary by location, but rest assured, Amazon’s extensive network ensures your order reaches you as quickly as possible.
We’re committed to providing a seamless shopping experience so you can enjoy your Koko & Karma products without delay however if you are not satisfied with the delivery service, please immediately reach out to us and we will endeavor to fix any issues you may have had with your delivery.
Returns
Not 100% Satisfied? Here’s What to Do:
If you don’t love our products, no worries! We offer refunds to ensure you shop with complete confidence.
How It Works:
- Return the Unused Cans: Simply send back the unused cans of your order to us.
- Receive Your Refund: Once we receive the returned items, we’ll promptly refund your money, no questions asked.
Simple Guidelines
- Returns must be initiated within 30 days of receiving your order.
- Please ensure the cans you’re returning are unused and unopened.
- Refunds will be processed back to your original payment method.
How to Start Your Return
- Contact Us: Reach out to our friendly customer service team at info@kokoandkarma.com with your order number and reason for the return.
- Ship It Back: We’ll provide you with instructions on how to return your unused cans.
- Get Your Refund: Once we receive the return, we’ll take care of the rest!
At Koko & Karma, your happiness means the world to us. We’re here to make your experience as smooth and enjoyable as possible. If you have any questions or need assistance, don’t hesitate to contact us—we’re always happy to help!
Drink Better. Feel Better. Love Better—Risk-Free.
