Shipping
At Koko & Karma, we take pride in ensuring your order arrives quickly, safely, and in perfect condition.
We primarily ship with FedEx, chosen for its reliability and speed. Once you place your order, our team carefully prepares and packs your items within 24 hours (excluding weekends and public holidays).
Shipping times vary depending on your location, but typically take between 1–5 business days within the United States.
You'll receive tracking information once your order is dispatched so you can follow its journey to your door.
While we do our best to ensure smooth delivery, we know that sometimes things can happen in transit. If your order arrives damaged or something isn’t quite right, please don’t hesitate to get in touch with us at info@kokoandkarma.com—we’re here to help make it right.
Thank you for choosing to sip with purpose
Returns
Not 100% Satisfied? Here’s What to Do:
If you don’t love our products, no worries! We offer refunds to ensure you shop with complete confidence.
How It Works:
- Return the Unused Cans: Simply send back the unused cans of your order to us.
- Receive Your Refund: Once we receive the returned items, we’ll promptly refund your money, no questions asked.
Simple Guidelines
- Returns must be initiated within 30 days of receiving your order.
- Please ensure the cans you’re returning are unused and unopened.
- Refunds will be processed back to your original payment method.
How to Start Your Return
- Contact Us: Reach out to our friendly customer service team at info@kokoandkarma.com with your order number and reason for the return.
- Ship It Back: We’ll provide you with instructions on how to return your unused cans.
- Get Your Refund: Once we receive the return, we’ll take care of the rest!
At Koko & Karma, your happiness means the world to us. We’re here to make your experience as smooth and enjoyable as possible. If you have any questions or need assistance, don’t hesitate to contact us—we’re always happy to help!
Drink Better. Feel Better. Love Better—Risk-Free.
Shipping & Delivery FAQ
Once your order is placed on kokoandkarma.com, our team gets straight to work! We aim to pack and dispatch all orders within 24–48 hours (excluding weekends and public holidays).
We proudly partner with FedEx for fast and reliable delivery across the USA.
Shipping times vary depending on your location:
- East & West Coasts: 1–3 business days
- Central & Rural Areas: 3–5 business days
You’ll receive tracking info as soon as your order is on the move.
Oh no! If your product arrives damaged, or if you have any concerns at all, please reach out to us at info@kokoandkarma.com and we’ll make it right. Your happiness is our top priority.
