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Faq

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We accept returns within 30 days of delivery, as long as the item is unused and in its original packaging. You can initiate a return by contacting our customer service team.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Once your order is shipped, we'll send you a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

Delivery times vary depending on your location and the shipping method you choose at checkout. Most orders are delivered within 5-7 business days, but it can take longer for remote locations.

Yes, we offer free standard shipping on all orders over $50.

You can cancel your order within 24 hours of placing it, as long as it hasn't already shipped. Please contact our customer service team to cancel your order.

You can reach our customer service team by email or phone. Our email address is info@kokoandkarma.com.

If your item arrives damaged, please contact our customer service team within 48 hours of delivery. We'll work with you to arrange a replacement or refund.

Sadly not at this stage, but we are available in several countries including Singapore, United States of America, Hong Kong & China.

Yes our cans are recyclable.

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