Koko & Karma FAQs

Q: How many are in a case?

A: 12, cans per case - Collagen & Acai and our Pineapple and Vitamin C are a larger sized cans, 16.9oz - 12 packs per case and our Pure and Prebiotic range are 8.45oz, our grab and go collection.

Q: Do you add any sugar?

A: No we are sweet enough naturally! 

Q: What type of collagen do you use? We use the highest quality, researched Marine Collagen Peptides called Verisol. Ethically sourced, backed by science. 

Q: Do you offer refunds? If your products arrive damaged in any way please reach out to us on sales@kokoandkarma.com 

Q: Can I become a stockist? We love this question, reach out to sales@kokoandkarma.com for more pricing!

Q: Where do you source your coconuts?

A: We source our coconuts from Vietnam, along the Mekong river were coconut trees are vast and naturally grown. 

Q: Are coconut plantations sustainable?

A:Great news for our eco-conscious customers!

We're excited to share that coconut plantations offer a moderate level of sustainability! Embracing coconut products allows us to contribute positively to the environment. One of the most remarkable aspects is that coconut production leaves little to no impact on the air and water, ensuring we're protecting our precious natural resources.

What's even better is that growing coconuts doesn't involve the use of harmful pesticides or herbicides, making it a safe and eco-friendly choice. The process of harvesting coconuts by hand, rather than using tractors, further reduces the ecological footprint and supports sustainable practices.

As we continue to prioritize sustainability, choosing coconut-based products is a wonderful step towards a greener and healthier planet. Your conscious choices make a significant impact, and we're grateful for your support in creating a more sustainable world for generations to come. Together, we can make a difference!

 

Got questions? We’ve got answers.

Koko & Karma is coconut water - but not the kind you’re used to. Below are the most common questions from our U.S. customers.

Need extra help? Contact us anytime at info@kokoandkarma.com

What is Koko & Karma? +

Koko & Karma is a functional coconut water brand created for wellness-minded individuals. We begin with 100% coconut water and enhance it with clinically studied ingredients like collagen peptides, chicory fiber, and vitamin C - so you get hydration with benefits.

Is it just coconut water? +

No - it’s more than that. Our base is coconut water, but we boost it with functional ingredients that support skin health, immune function, and digestion. Think of it as wellness in a can.

Is there any added sugar? +

No added sugar here. Our drinks are naturally sweet from coconuts and fruit. We avoid concentrates, syrups, and artificial sweeteners.

Why aluminum cans? +

Aluminum keeps your drink fresh by blocking out light, air, and heat. It’s also one of the most sustainable packaging options - infinitely recyclable and better for the environment than plastic.

Do I need to refrigerate it? +

Only after you open it. The cans are shelf-stable for more than 12 months. Once opened, keep refrigerated and consume within 1-2 days.

What’s the shelf life? +

Each can stays good for over a year without any preservatives, thanks to protective aluminum packaging that helps seal in quality and flavor.

Is Koko & Karma vegan and gluten-free? +

Most of our products are vegan, dairy-free, gluten-free, and non-GMO. The exception is our collagen line, which contains Verisol® marine collagen (from fish). We always mark this clearly on the label.

Where is your coconut water sourced? +

Our coconuts are grown on family-run farms in Vietnam. They’re pesticide-free and processed the same day they’re picked to maintain freshness and quality.

What supplements do you use? +

We include high-quality, purposeful ingredients like Verisol® marine collagen, chicory root prebiotic fiber, and vitamin C - all selected to support real wellness outcomes without unnecessary additives.

Where do you ship? +

We currently ship across the continental U.S. using carriers like FedEx and UPS. Delivery usually takes 1-5 business days depending on your region.

Do your drinks contain real fruit? +

They sure do. We use real fruit juices and natural flavors to deliver a crisp, tropical taste without artificial flavorings or synthetic colors.

Can I recycle the can and the lid? +

Yes - both are 100% recyclable. Just rinse the can and lid and place them in your home recycling bin.

What allergens should I be aware of? +

Our drinks don’t contain dairy, soy, or gluten. However, our collagen beverages use marine collagen sourced from fish and are not suitable for individuals with seafood allergies.

Where can I buy Koko & Karma near me? +

You can purchase Koko & Karma on our website or in select health-focused retailers and grocers throughout the U.S. Use our store locator to find a retailer near you.

I have another question - how do I contact you? +

Feel free to email us at info@kokoandkarma.com or drop us a message on Instagram. We’re happy to help with anything you need.