Privacy Policy
Effective Date: January 1, 2025
Koko & Karma (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our official social media pages, in compliance with applicable U.S. laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations.
1. Information We Collect
We may collect the following types of information:
Personal Information: Includes your name, email address, phone number, billing and shipping address, payment details, and any other information you provide when making a purchase, signing up for our newsletter, or contacting us.
Non-Personal Information: Includes data about your interaction with our website or social media pages, such as your IP address, browser type, device information, geolocation data, and browsing behavior.
Social Media Interactions: When you engage with our content on Meta-owned platforms (including Facebook and Instagram), we may receive aggregated or anonymized insights from Meta, such as demographic data, engagement metrics, and other analytics based on your interactions.
2. How We Use Your Information
We use your information to:
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Process and fulfil your orders.
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Provide customer support.
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Send promotional emails and updates (only with your consent).
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Improve our website, products, services, and marketing strategies.
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Conduct targeted advertising via Meta Platforms and other channels.
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Comply with legal obligations and enforce our terms and conditions.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction, including:
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Secure server technology (SSL) for encrypted data transmission.
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Restricted access to personal information.
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Regular monitoring and testing for vulnerabilities.
4. Third-Party Sharing
We do not sell your personal information. However, we may share your information with trusted third parties for the following purposes:
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Service Providers: To assist with payment processing, order fulfillment, analytics, or marketing services.
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Compliance: To comply with legal obligations or respond to lawful requests by public authorities.
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Business Transfers: In the event of a merger, sale, or acquisition.
We require all third parties to respect the security of your personal information and use it only for specified purposes.
5. Meta Platforms Privacy Notice
In addition to our website, we operate official social media pages on Meta-owned platforms, including but not limited to Facebook and Instagram (the “Meta Platforms”).
By interacting with our content on these Meta Platforms (including liking, commenting, sharing, following, messaging, or clicking on links), you acknowledge that your use is subject to Meta’s own terms and privacy policies, which we do not control.
We may use Meta’s analytics and advertising tools (such as Meta Pixel) to deliver targeted ads, measure campaign effectiveness, and understand audience engagement. This may involve sharing anonymized or hashed data with Meta.
We are not responsible for the privacy, security, or data collection practices of Meta Platforms. For details on how Meta collects and processes your personal information, please refer to:
https://www.facebook.com/privacy/policy
To the fullest extent permitted by law, we disclaim any liability for any loss, misuse, or unauthorized access of your information by Meta or its affiliates.
6. Your Rights
Depending on your location, you may have the following rights:
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Access and Portability: Request access to your personal information and receive a copy.
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Correction: Request corrections to inaccurate information.
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Deletion: Request the deletion of your personal information.
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Opt-Out: Opt-out of data collection for marketing purposes or sale of personal information (if applicable).
To exercise these rights, contact us at info@kokoandkarma.com.
7. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
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Analyze website performance.
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Remember your preferences.
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Serve targeted advertisements (including via Meta Platforms, where applicable).
You can control cookie settings through your browser or adjust your ad preferences through your Meta account settings. Disabling cookies may impact website functionality.
8. Children’s Privacy
Our website and Meta Pages are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page indicates the latest revision date. Your continued use of our website or interaction with our Meta Platforms constitutes acceptance of any updates.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: info@kokoandkarma.com
Mailing Address: Koko & Karma, 16192 Coastal Highway, Lewes, Delaware 19958, USA
By using our website or interacting with our Meta Platforms, you agree to this Privacy Policy.
